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Find the gaps that send your guests to the hotel next door.

Guests choose between you and four other hotels on the same screen. When your listing charges for parking that your website says is free, or leaves out the pool the others show, the guest books one of them. Close those gaps and win the booking back.

We read public pages only, so we never need your logins.

Hotels near the beach2 adults · 2 nights
  • Seaview House8.7Guest booked$214
    Free parkingPool
  • Your hotel8.9$209
    Parking $25 a dayPool
    HighYour website says otherwise

    “Free on-site parking for all guests.” “Heated outdoor pool, open all year.”

  • The Saltings8.4$198
    Free parkingPool
  • Marlow Bay Hotel8.6$231
    Free parkingPool
  • The Harbour Rooms8.2$189
    Free parkingPool
Example. Your hotel is rated higher and costs less than the one the guest booked, and still loses the booking — because this listing says you charge for parking and have no pool.

A lost booking leaves no trace.

No complaint, no refund, no line in the P&L. The guest just books someone else, and every channel you sell on is another place it can happen.

Your channels contradict you
Your website says breakfast is included. Expedia says it’s $18. The guest sees a surprise charge and moves on.
What you have isn’t listed
You have a pool, but one channel doesn’t list it. A guest who filters for a pool never sees your hotel at all.
Your competitors show more
Four hotels in your set lead with the beach. Your first photo is a bedroom. Side by side, they look like the better stay.

myhotelreport finds every gap, and tells you how to close it.

  • Every channel, and theirs. Your website, Booking.com, Expedia and Tripadvisor, read side by side with the hotels you compete with.
  • Most costly first. Gaps a guest meets while choosing or booking come to the top, each with who can fix it and where.
  • Proof, not opinion. Every gap shows the exact words on each page, the link, and when we saw them. If we can’t quote it, we don’t report it.
  • Checked again for you. Every month, and every week in your first, so you see what you fixed, what came back, and what changed on a competitor.

Listing Score against your competitors

  1. Marlow Bay Hotel84
  2. Seaview House81
  3. The Saltings76
  4. Your hotel63
  5. The Harbour Rooms58

You’re fourth of five. The three ahead of you all show free parking and a pool on every channel.

Gaps to close, most costly first

  • High

    Booking.com says parking is $25 a day; your website says free

    You can fix this in the Booking.com extranet

    Your website · /amenities

    “Free on-site parking for all guests.”

    Booking.com · property policies

    “Private parking is available on site at a charge of USD 25 per day.”

    Seen 14 Oct 2026, 09:12 UTC

  • Medium

    Expedia doesn’t list your pool

    You can fix this in Expedia Partner Central

  • Medium

    Four of your five competitors lead with the beach; your first photo is a bedroom

    You can fix this by reordering your photos on each channel

Example report. Every gap opens to the exact words on each page, the link, and when we saw them.

Your first report in minutes.

Checking every listing against every competitor by hand takes someone days. Here it takes a few minutes, and nothing to install.

  1. 1

    Tell us your hotel

    Name and town. We find your listings on each channel and suggest the hotels you compete with. You confirm or change them.

  2. 2

    We read every page

    Yours and theirs, in full: prices and fees, policies, amenities, rooms and photos. Public pages only, so no logins.

  3. 3

    Close the gaps

    Work down the list. Each check after that shows what you’ve fixed, and catches anything new before it costs you a stay.

Questions owners ask

Do you need my extranet or channel manager logins?

No. We read the same public pages a guest sees. When a gap needs fixing, we tell you where to fix it; you make the change.

My revenue manager already watches our channels. Isn’t this covered?

Rate tools watch prices. This checks everything else a guest reads before booking — fees, policies, amenities, photos — on every channel, against your own website and against your competitors. Most of the gaps we find aren’t about rate.

How do I know a gap is real?

Every gap quotes the words on each page, links to it, and says when we saw it. A model reads each page, but it has to quote the page for every answer, and fixed rules, not the model, decide whether two pages disagree. If we can’t quote it, we don’t report it.

Which channels do you check?

Your own website, Booking.com, Expedia, Tripadvisor and Google — plus Airbnb, Agoda and Trip.com where your hotel is on them — for your hotel and for each competitor you choose.

Who picks my competitors?

We suggest the hotels guests compare you with, nearby and like yours. You keep, swap or add to them, up to five.

See which bookings you’re losing, and why.

Enter your email. We send a code, you name your hotel, and your first report is ready in minutes.

We read public pages only, so we never need your logins.